This unit covers competencies required to demonstrate employability skills. It involves the ability to: conduct self-management, promote ethical work practices and values, promote teamwork, manage workplace conflicts, maintain professional and personal development, apply problem-solving, and promote customer care.

Summary of Learning Outcomes

1. Apply self-management skills
2. Promote ethical practices and values
3. Promote Teamwork
4. Maintain professional and personal development
5. Apply Problem-solving skills
6. Promote Customer care.

This course is designed to equip learners with the effective communication skills required in the workplace and organizational environments. It provides knowledge and practical skills in administering communication channels, implementing different types of communication, preparing workplace reports and meetings, safeguarding confidential information, and coordinating communication through social media platforms.

The course emphasizes the importance of clear, concise, professional, and ethical communication in achieving organizational goals and maintaining positive workplace relationships. Learners will develop competencies in written, oral, and non-verbal communication, active listening, workplace etiquette, report writing, minute taking, and customer interaction through modern communication technologies.

In addition, the course introduces learners to service charters, information security practices, record management, and social media communication tools used in contemporary organizations. Upon successful completion of this course, learners will be able to communicate effectively in professional settings, handle organizational information responsibly, and support efficient communication systems within the workplace.

Welcome to the Community Empowerment Course!

This course is designed to help you understand, design, and implement empowerment

processes that build strong, self-reliant communities. You will explore principles, strategies,

and practical approaches to identifying needs, mobilizing resources, and evaluating empowerment initiatives.

The course comprises 5 modules with interactive activities, assignments, and case studies.

This unit covers the competencies required to apply communication skills. It involves applying communication channels, written, non-verbal, oral, and group communication skills.

This unit covers the competencies required to conduct child welfare programmes. It involves assessing child welfare issues, developing child welfare program plan, implementing child welfare program plan, evaluating child welfare intervention plan outcomes and documenting child welfare programs.

The Home-Based Care Giver Level 3 course is a comprehensive program designed to prepare ndividuals for the demands of caregiving in home settings. The curriculum integrates theoretical knowledge with practical experience, ensuring graduates are competent to provide personal care, dietary support, psychosocial assistance, and pre-employment orientation. The course adheres to the Competency-Based Education and Training (CBET) model, which prioritizes demonstrable skills, workplace relevance, and learner flexibility